Workplace design or modification
Our focus is on understanding user requirements and then working
with your team to interpret these requirements into workplace design.
Our involvement may sometimes be post installation when unforeseen
user issues arise.
Ergonomics
risk assessment
Using techniques such as observation, interview, and verbal
protocol we can make an assessment of even complex tasks to assess
and reduce the risks to staff or members of the public.
Policy
and procedure development
We typically work with your team to identify and develop control
measures, draft easy to use policies, procedures and in-house standards
and work with you to develop management and communication strategies
to ensure that these are put into practice.
Advising
on access & design for disabled people
We can advise our clients with practical design solutions to ensure
legal compliance and best practice for both workplaces and areas
used by members of the public.
Health
and safety
-
Policy and procedure development
- Risk
assessment & advising on legal compliance
- Conducting
audits & reviews
- H&S
workshops & briefings
- Staff
attitude surveys
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Consumer research
We have devised methods to help our clients understand: Who are
their customers? What are they like? What do they need, want and
expect? Our strength lies in helping designers interpret and utilise
this information.
Customer
profiling and user specification
Understanding the physical and psychological characteristics of
customers helps ensure that products fit and are widely accepted
by the target audience. We use methods to ensure that these characteristics
remain in the forefront throughout the design process.
Sourcing
data
To help ensure that the product fits we can source anthropometric
and psychological data and help your team interpret and apply standards
& legislation.
User
and product trials
To keep a check that design is meeting the specification, we can
run user tests throughout the design process. These may be small
informal tests using early mock-ups or more sophisticated prototypes
for testing further into the development of the product. |
